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Full explanation SIIS TASK 1 Mr. Peter joined a 5-star hotel in Jeddah operation manager in his first month of duty he observed that most
Full explanation
SIIS TASK 1 Mr. Peter joined a 5-star hotel in Jeddah operation manager in his first month of duty he observed that most of the customers are dissatisfied with the hotel services and making several complaints. He asked his supervisor Mr. Mahmood to prepare a Pareto's analysis and chart to present him so that he can analyze the complaints to make a decision. Your task is to help Mr. Mahmood in preparing Parete's chart Check Sheet Complaints Day Moon No SEN JN 1 w 2 3 4 2 5 1 JJ 100 NIINIT 100 w 27 WWW N w SINUS 6 7 w w 1 18 10 17 792 13 8 23 16 Total Frequency Sheet Free Nage Actual Cumulative 21 21 23 19 40 BIRRA 63 17 Complaint Uriendly stall Bressor Room clean income Room not ready No Towels Registration alone 57 79 15 72 12 10 102 9 93 8 110 7 100 Total 110 100 Pareto's Chart SIIS TASK 1 Mr. Peter joined a 5-star hotel in Jeddah operation manager in his first month of duty he observed that most of the customers are dissatisfied with the hotel services and making several complaints. He asked his supervisor Mr. Mahmood to prepare a Pareto's analysis and chart to present him so that he can analyze the complaints to make a decision. Your task is to help Mr. Mahmood in preparing Parete's chart Check Sheet Complaints Day Moon No SEN JN 1 w 2 3 4 2 5 1 JJ 100 NIINIT 100 w 27 WWW N w SINUS 6 7 w w 1 18 10 17 792 13 8 23 16 Total Frequency Sheet Free Nage Actual Cumulative 21 21 23 19 40 BIRRA 63 17 Complaint Uriendly stall Bressor Room clean income Room not ready No Towels Registration alone 57 79 15 72 12 10 102 9 93 8 110 7 100 Total 110 100 Pareto's Chart
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