Fundamentals of Client Interactions It's important to exemplify professionalism, respect, and emotional intelligence when interacting with clients. Match the key elements of emotional intelligence with their corresponding definitions. A. The ability to manage your own emotions in a way that is socially acceptable B. The skills that we use on a daily basis to interact and communicate with others C. A personal consciousness of their own strengths and weaknesses D. The ability to share and understand the feelings of another person