Fundamentals of information Systems

Pg 283.

What problems had the YIOULA Groups stand-alone

legacy software created for the company?

2. What are the advantages of ERP systems over standalone

software packages?

What immediate and long-term needs did Enterprise-

One fill for the YIOULA Group?

2. The YIOULA group adopted a general ERP system that

was not industry specific. What are the advantages and

disadvantages of general ERP systems and industry specific

systems?

Pg284.

How do other types of e-commerce, such as businessto-

consumer (B2C), differ from Kramp Groups

business-to-business (B2B) e-commerce?

2. Kramp sees ecommerce as a complement to its call

center operations. In this light, what risks did Kramp

need to accommodate when creating the IT infrastructure

they now possess?

What is Kramps long-tail strategy and why has it

been effective?

2. What other types businesses and industries might

benefit from the use of a long-tail strategy?