Gale is separated from her husband two months ago. The relationship between Gale and her husband is hostile. He is trying to gain custody of their two children—a boy of eight and a girl of five years. There have also been quarrels over financial support. A month ago, Gale was diagnosed with a mental health disability, and it was suggested by the doctor that she take three months away from work.

Prior to Gales Leave - Work History

Gale works in a call center and her work involves dealing with customers by phone. Interviews with the manager, and other workers all agree and indicate that the job is stressful because staff are often under pressure to solve issues and there are also scheduling pressures that arise.

Prior to her absence (Gale and her husband were separating), a less stressful job was found for Gale as an assistant in another area. However, Gale's relationship with the woman who managed the department quickly degenerated as Gale had frequent absences.

Return to Work Planning

After discussions with Gale and some written communication with the doctor, it was determined that Gale could return sooner if the job in which she was placed was not stressful. Gale refuses to return to this job, although the manager, who understands that some of the problems were related to Gale's personal situation, has reluctantly agreed to accept her. Gale has also refused to accept a manufacturing job that would be less stressful than the call center but still somewhat demanding. Gale has been working for the same organization since High School and has no other job training. She isn't currently qualified to fill in the other currently available positions.

 

Questions

Please provide a written document, and respond to the following questions:

1. Describe the risk factors from the scenario that may have both positive/negative impacts on Gale's mental health and well-being.
2. Describe the resources and/or programs that you would recommend as part of a Workplace Health Promotion Program to support Gale's mental health