Gallatin Carpet Cleaning is a small, family-owned business operating out of Bozeman, Montana. For its services, the company has always charged a flat fee per hundred square feet of carpet cleaned. The current fee is $23.40 per hundred square feet. However, there is some question about whether the company is actually making any money on jobs for some customers-particularly those located on remote ranches that require considerable travel time. The owner's daughter, home for the summer from college, has suggested investigating this question using activity-based costing. After some discussion, she designed a simple system consisting of four activity cost pools. The activity cost pools and their activity measures appear below: Activity Cost Pool cleaning carpets Travel to jobs Job support Other (organization-sustaining costs and idle capacity costs) Activity Measure Square feet cleaned (00s) Miles driven Number of jobs Activity for the Year 11,500 hundred square feet 158,500 miles 1,800 jobs None Not applicable The total cost of operating the company for the year is $353,000 which includes the following costs: Wages Cleaning supplies cleaning equipment depreciation Vehicle expenses Office expenses President's compensation Total cost $ 145,000 23,000 16,000 31,000 62,000 76,000 $ 353,000 Resource consumption is distributed across the activities as follows: Distribution of Resource Consumption Across Activities cleaning Travel Carpets to Jobs Wages 78 % 14% cleaning supplies 100% 0 % Cleaning equipment depreciation 71% 0 % Vehicle expenses 0 % 80% Office expenses 0 % 0 % President's compensation 0% 0% Job Support 0% 0% 0% 0% 64% 33% Other 8% 0% 29% 20% 36% 67% Total 100% 100% 100% 100% 100% 100% Job support consists of receiving calls from potential customers at the home office, scheduling jobs, billing, resolving issues, and so on. Prepare the first-stage allocation of costs to the activity cost pools. Cleaning Carpets Travel to Jobs Job Support Other Total Wages Cleaning supplies Cleaning equipment depreciation Vehicle expenses Office expenses President's compensation Total cost Compute the activity rates for the activity cost pools. (Round your answers to 2 decimal places.) Activity Rate Activity Cost Pool Cleaning carpets Travel to jobs Job support per hundred square feet per mile per job The revenue from the Flying N Ranch was $46.80 (2 hundred square feet @ $23.40 per hundred square feet). Calculate the customer margin earned on this job. (Negative customer margins should be indicated with a minus sign. Round your intermediate calculations and final answers to 2 decimal places.) Customer margin
