Gemma, aged 20 months, will be starting in your service soon. It will be your job to look after Gemma and help settle her into the service. Gemma and her mother are coming to visit you this afternoon to meet you and to discuss how best to manage Gemma's transition. Make a list of what you will do both at this afternoon's meeting and in Gemma's first weeks of care to ensure her transition is as smooth as possible. (List at least four things for each.) Remember you will need to create an environment which takes account of cultural and personal practices and routines of Gemma and her family. In your answer, make sure you refer to sleep and rest, and toilet learning