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General Motors has faced a few tough years--last year, a major strike, this year a pandemic. 1. Compare and contrast the start-up of operations between

General Motors has faced a few tough years--last year, a major strike, this year a pandemic.

1. Compare and contrast the start-up of operations between returning from a strike and re-tooling to meet the challenges for a pandemic.

2. What strikes you as important, from an operations management perspective?

3. What do you think they are doing well?

4. What would you do differently, if you were the operations manager?

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