Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Generate a word cloud to summarize the key findings of your text analysis. Which of the following conclusions can be drawn? Check all that apply.

image text in transcribedimage text in transcribedimage text in transcribed

Generate a word cloud to summarize the key findings of your text analysis. Which of the following conclusions can be drawn? Check all that apply. Most comments are about passengers' flight experience. Passengers complained about their gate experience the most. More analyses are needed to ascertain the nature of the passengers' flight experience. JMP should allow the use of color in word clouds. JMP should allow the use of color in word clouds.. You selected this answer. The top three most frequently mentioned terms are: "Flight", "Bag", and "Gate". Most of the comments are about passengers' experience with their bags. airline tweet (1).jmp Tweet 1 I'm so upset that my luggage was damaged and the rude employee at the ... 2 my golf bag was broken on the flight I just took. What's the process for ... 3 agent rudely tells me You're not going 2 CABO today or manana back 2 ... 4 suggestion-shades on the windows @KCIAirport so travelers won't have to ... 5 RUDE gate agent. Wholly unacceptable to us & other passengers. ... 6 had a very rude gate agent at BWI tonight gate B8 after a 6.5hr delay for ... 7 when I corrected the attendants error she gave me attitude made a rude ... 8 Kudos to bag handler at DTW gate 21 at 7:10 pm. Ran to keep bags from ... 9 bag in possession but no clothes in bag?? 10 after an hour and a half then it came back damaged. 11 everyone deserves red carpet tx until they destroy your luggage &only ... 12 neveryamind I paid $450 for a flight. 250 for a new bag is easy for business ... 13 Just picked up my bag at SEATAC all the clothes are soaking wet...... 14 No. We were in a large group. Majority of the 30+ bags were soaked. 15 thanks for taking such good care of my luggage. 16 has grounded 2 flights b/c of equipment problems & been rude to my ... 17 Gate agent gave me wrong departure info and caused me to miss my flight ... 18 the agents werenot helpful told me I would have to pay 2hng even though I ... 19 according to the flight attendant my husband doesn't talk english, when the ... 20 Your staff was really kind about the flight delay. Luggage? Not at all. Very ... 21 because your gate attendant let someone board whose boarding pass kept ... 22 almost bumped me off my flight to HRL when I was 20 minutes early then ... 23 nothing express about your express bag drop at Phoenix Sky Harbor 24 I'm sorry for straying and going with @American Air I've learned my lesson. ... 25 your gate agent re-routed an impossible itinerary and we had to find a new ... 26 a very tortured boarding on flight 1971 due to one gate agent having to ... 27 currently as im bringing my 3 year old to the bathroom I'm being rushed by. 28 our baggage motto: we don't cover that. Small tear, ripped seam, snow ... 29 we didn't nothing was ruined just wet. Just frustrating when after traveling ... 30 weather delays aren't your fault today but getting to hotel with two soaked ... 31 Had experience with them last week. They broke my bicycle I... 32 are people in an exit row still supposed to give their verbal approvals? I was ... 33 then had to watch the staff check off each passenger on the list TWICE, ... 34 where your airline people screwed up our boarding passes on the way back ... 35 my bday was yesterday and my girl gave birth to my first born and I couldn't ... 36 Paid for early bird boarding and got B46. I said to lady, "well, that system is ... Open the airline tweet JMP file. Note that it contains only one column of text data about passengers' comments on their airline experience using Twitter. Perform text analysis on the tweets using the following settings in JMP Pro: Set Minimum Characters per Word to 3. Set Stemming drop-down to Stem All Items. Add all terms with counts of 1 as "Stop Words". Add all phrases to term: gate agent, rude gate agent, flight attendant, rude gate. Recode "agent, gate agent, rude gate agent, gate" as "gate". Recode "attend, flight attend, flight" as "flight". Recode "bag, luggag" as "bag". Generate a word cloud to summarize the key findings of your text analysis. Which of the following conclusions can be drawn? Check all that apply. Most comments are about passengers' flight experience. Passengers complained about their gate experience the most. More analyses are needed to ascertain the nature of the passengers' flight experience. JMP should allow the use of color in word clouds. JMP should allow the use of color in word clouds.. You selected this answer. The top three most frequently mentioned terms are: "Flight", "Bag", and "Gate". Most of the comments are about passengers' experience with their bags. airline tweet (1).jmp Tweet 1 I'm so upset that my luggage was damaged and the rude employee at the ... 2 my golf bag was broken on the flight I just took. What's the process for ... 3 agent rudely tells me You're not going 2 CABO today or manana back 2 ... 4 suggestion-shades on the windows @KCIAirport so travelers won't have to ... 5 RUDE gate agent. Wholly unacceptable to us & other passengers. ... 6 had a very rude gate agent at BWI tonight gate B8 after a 6.5hr delay for ... 7 when I corrected the attendants error she gave me attitude made a rude ... 8 Kudos to bag handler at DTW gate 21 at 7:10 pm. Ran to keep bags from ... 9 bag in possession but no clothes in bag?? 10 after an hour and a half then it came back damaged. 11 everyone deserves red carpet tx until they destroy your luggage &only ... 12 neveryamind I paid $450 for a flight. 250 for a new bag is easy for business ... 13 Just picked up my bag at SEATAC all the clothes are soaking wet...... 14 No. We were in a large group. Majority of the 30+ bags were soaked. 15 thanks for taking such good care of my luggage. 16 has grounded 2 flights b/c of equipment problems & been rude to my ... 17 Gate agent gave me wrong departure info and caused me to miss my flight ... 18 the agents werenot helpful told me I would have to pay 2hng even though I ... 19 according to the flight attendant my husband doesn't talk english, when the ... 20 Your staff was really kind about the flight delay. Luggage? Not at all. Very ... 21 because your gate attendant let someone board whose boarding pass kept ... 22 almost bumped me off my flight to HRL when I was 20 minutes early then ... 23 nothing express about your express bag drop at Phoenix Sky Harbor 24 I'm sorry for straying and going with @American Air I've learned my lesson. ... 25 your gate agent re-routed an impossible itinerary and we had to find a new ... 26 a very tortured boarding on flight 1971 due to one gate agent having to ... 27 currently as im bringing my 3 year old to the bathroom I'm being rushed by. 28 our baggage motto: we don't cover that. Small tear, ripped seam, snow ... 29 we didn't nothing was ruined just wet. Just frustrating when after traveling ... 30 weather delays aren't your fault today but getting to hotel with two soaked ... 31 Had experience with them last week. They broke my bicycle I... 32 are people in an exit row still supposed to give their verbal approvals? I was ... 33 then had to watch the staff check off each passenger on the list TWICE, ... 34 where your airline people screwed up our boarding passes on the way back ... 35 my bday was yesterday and my girl gave birth to my first born and I couldn't ... 36 Paid for early bird boarding and got B46. I said to lady, "well, that system is ... Open the airline tweet JMP file. Note that it contains only one column of text data about passengers' comments on their airline experience using Twitter. Perform text analysis on the tweets using the following settings in JMP Pro: Set Minimum Characters per Word to 3. Set Stemming drop-down to Stem All Items. Add all terms with counts of 1 as "Stop Words". Add all phrases to term: gate agent, rude gate agent, flight attendant, rude gate. Recode "agent, gate agent, rude gate agent, gate" as "gate". Recode "attend, flight attend, flight" as "flight". Recode "bag, luggag" as "bag

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Cash The Fuel For Your Economic Engine

Authors: Jeffrey A Redmon, Adam Siegel

1st Edition

0578686031, 978-0578686035

More Books

Students also viewed these Finance questions