Geneva Business School Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Master of Business Administration COR 601 Organisational Behaviour Final Assignment Av. Blanc 53, 1202 Geneva, Switzerland T: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS PART A GENERAL INSTRUCTIONS This project must be done individually or in groups of two (max) provided that the two students are working for the same company. This assignment must be submitted in softcopy only on the assigned due date to assignment.gbs@gmail.com Hardcopy submissions will not be accepted PRESENTATION OF ASSIGNMENT You must include a title page that lists your name, Student ID and the unit number and title. Number all pages sequentially. Any published material you refer to must be properly referenced (Harvard Referencing) and included in a reference list at the end of your assignment. ASSIGNMENT SUBMISSION DEADLINE Due Date: Thursday, 13th October 2016 Weighing: 80% of total assessment LATE ASSIGNMENT SUBMISSION POLICY Page 2 Any student submitting their assignments 2 days after the designated deadline will be considered as a Late Assignment Submission which will incur a penalty of CHF 100/SAR 380. The penalty amount will be automatically added to your subsequent month's Course Fee. NOTE: The first page of each assignment must include the following declaration: Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS I certify that this assignment is my own work, based on my personal study and/or research, and that I have acknowledged all material and sources used in the preparation of this assignment whether they be books, articles, reports, lecture notes, any other kind of document, electronic or personal communication. I also certify that the assignment has not previously been submitted for assessment in any other course or at any other time in this Course, unless by negotiation, and that I have not copied in part or whole or otherwise plagiarised the work of other students and/or persons. I have read the GBS policy on plagiarism and understand its implications. Assignments that do not include the above declaration will not be marked. PLAGIARISM Plagiarism is a form of cheating, by representing someone else's work as your own or using someone else's work (another student or author) without acknowledging it with a reference. This is a serious breach of the Academic Regulations and will be dealt with accordingly. Plagiarism occurs whenever you do any of the following things without acknowledging the original source: Copy information from any source (including the study guide, books, newspapers, the internet) Use another person's concepts or ideas Summarize or paraphrase another person's work. How do I avoid plagiarism? Page 3 To ensure you are not plagiarizing, you must acknowledge with a reference whenever you: use another person's ideas, opinions or theory include any statistics, graphs or images that have been compiled or created by another person or organization paraphrase another's written or spoken word You are required to use the below mentioned referencing system: The Harvard Referencing System; e.g. 'Smith (1985) listed five key factors' Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Description of the practical session This is a practical session provide students with the major principles of a OrganisationalBehaviour with a vision and help to identify the causes of a problem within an organization and plan individually or in group a project to attain the expected positive outcomes. Page 4 Learning Outcomes By the end of this course you will be able to: 1. Ability to understand the principles of OrganizationalBehaviour 2. Recognize the potential effects of organizationallevel factors (such as structure, culture and change) on organizational behavior 3. Ability to identify the nature and scope of change 4. Ability to identify the change strategies available to organisations 5. Ability to explain why employees resist change and develop strategies to overcome them 6. Ability to understand how conflict are resolved 7. Ability to understand how change affects the organisation Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Final Assignment If you were CEO what would you change and why - provide your recommendation with a Before and After Organizational chart. - If you are not working at this time - use a past employer.. Page 5 1. Identify a Vision Statement and Mission Statement (5 marks) 2. Describe the corporate structure (Vertical/horizontal specialization, departmentalization Organigram) (5 marks) 3. Identify an area of planned change in the organization (using Engine of Change) (10 marks) 4. Describe your corporate culture (using Schein's 3 levels) and leadership style (10 marks) 5. What are the visible and invisible control systems. (5 marks) 6. Describe the types of resistance you would encounter (10 marks) 7. Identify an area of conflict and explain how to resolve it(specify which style you would use and why) (10 marks) 8. Select your strategy (use Force Field Analysis model) (10 marks) 9. Identify thekey stakeholders and your methods to influence them in your decisions(using your feedback loop) (5 marks) 10. How has your organization affected due to Information Technology and what positive & negative changes has been occurred. (5 marks) Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Executive Summary of your report [4 marks] An executive summary is an overall summary of the entire report. It should have 3-4 short paragraphs: Paragraph 1: Based on the Introduction (Introduce the topic of your report) Paragraph 2: Summary of the body (Indicate main subjects examined in the discussion section of your report) Paragraph 3: Summary of the conclusions Paragraph 4: Outline recommendations, if any, in bullet points NOTE: This is a summary of the entire report so you cannot write it until you have completed the report (you cannot summarize a report you have not yet written). Even though it appears first, the Executive Summary is one of the last things you will Page 6 write. Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Introduction of your report [6 marks] In this part of your assignment you will required to give details introduction about your company The introduction should generally include three key types of information. a) Background This section sets the context for the report and provides the (brief) background information required for the reader to understand the report. NOTE: Detailed company background should not be included here. It is best discussed in the body of the report b) Aims/Objectives This tells the reader what the aims/objectives of the report are. It indicates what key questions the report is trying to answer and what it is trying to achieve. Why was it written? Page 7 c)Scope Tell the reader exactly what areas/ideas are covered in the report. This also helps to explain how the report is organized. Look at your plan and consider your headings and sub-headings. Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Page 8 Body of your report Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS References [5 marks] The body must be fully referenced throughout, using Harvard Referencing Guidelines (In-text referencing) to support ideas. It should be organized logically, using topic headings, subheadings and minor subheadings to break it into sections and sub-sections. All headings must be numbered sequentially. In-text Referencing: If you take any information from the textbook, website, etc, you will need to mention it between the lines within your report. Example for textbook referencing: Support organizations are those that use IS primarily for activities such as transaction processing. (Neville, 2010, p.76)(Author's last name, Year of Book Publication, Page number of the book) Example for website referencing: In a management information system, modern, computerized systems continuously gather relevant data, both from inside and outside an organization.(BBC, 2008) (Name of the Page 9 Website, Year) Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Conclusion & Recommendation of your report [6 marks] This is your final chance to impress the reader so make it powerful. Most conclusions include three main parts i) ii) iii) stating the aim/ context of the assignment again followed by a very brief summary of the main points final comments often considering the future (for eg: what can be done to improve the implementation of an intervention in the future) Page 10 Assignment Formatting (Page Numbering, Header, Footer, etc) [5 marks] References of your Report [5 marks] Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Citation: Last page of your assignment must include the complete list of the references used during the completion of your assignment with all the details. Format for referencing from print media like books: FAMILY/SURNAME, Initials. (Publication year in brackets) Book title - italicised or underlined.Series title and volume if applicable. Edition - if not the first. Place of publication: publisher. Example: NEVILLE, C. (2010) The Complete Guide to Referencing and Avoiding Plagiarism. 2nd Ed. Maidenhead: Open University Press. Format for referencing from electronic sources: Author of website FAMILY/SURNAME, Initials or WEBSITE name if no author is available. (Year - in brackets) Title of website in italics or underlined. Any numbers if necessary or available if website is part of a series. [Online in square brackets] Available from: URL. [Accessed: followed by date in square brackets]. Example: BBC NEWS. (2008) Factory gloom worst since 1980. [Online] Available from: Page 11 http://news.bbc.co.uk/1/hi/business/7681569.st m. [Accessed: 19th June 2012]. Appendix of your Report Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Things that you refer to in your main paper but don't want to include in the paper, like: Questionnaires /Answers to questionnaires Interview transcripts Consent forms Maps Articles/clippings Data Charts/Tables Some diagrams Pamphlets Page 12 Specifications Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Member of: CCIG FEDE FSEP AGEP ACICS Rubric-Assignment Part A Excellen t Good Average Needs Improv. Marks Allocate d Marks Received Executive Summary Paragraph 1: Based on the Introduction (Introduce the topic of your report) Paragraph 2: Summary of the body (Indicate main subjects examined in the 4 discussion section of your report) Paragraph 3: Summary of the conclusions Paragraph 4: Outline recommendations, if any, in bullet points Introduction Background This section sets the context for the report and provides the (brief) background information required for the reader to understand the report. NOTE: Detailed company background should not be included here. It is best discussed in the body of the report b) Aims/Objectives This tells the reader what the aims/objectives of the report are. It indicates what key questions the report is trying to answer and what it is trying to achieve. Why was it written? 13 Page c) Scope Tell the reader exactly what areas/ideas are covered in the report. This also helps to explain how the report is organized. Look at your plan and consider your headings and sub-headings. 6 Vision and Mission Statement 5 Corporate Structure 5 Engine of Change 10 Culture 10 Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch Accredited by: IACBE ECBE EDUQUA Control Systems 5 Resistance to Change 10 Conflict Resolution 10 ForceField Analysis 10 Stake holders 5 Information Technology 5 Member of: CCIG FEDE FSEP AGEP ACICS Conclusion & Recommendation i) stating the aim/ context of ii) the assignment again followed by a very brief iii) summary of the main points final comments often 5 considering the future (for eg: what can be done to improve the implementation of an intervention in the future) 5 Assignment Formatting (Page Numbering, Header, Footer, etc.) 5 Total 100 Page 14 Harvard Style of References Av. Blanc 53, 1202 Geneva, SwitzerlandT: +41 22 906 94 94 F: +41 22 906 94 90 E: info@gbs-ge.ch W: gbs-ge.ch