Question
Give an explanation of the following top 5 reasons why the customer is not always right and also rephrase these five top reasons. 1. It
Give an explanation of the following top 5 reasons why the customer is not always right and also rephrase these five top reasons.
1. It Makes Employees Unhappy
2. It Gives Abrasive Customers an Unfair Advantage
3. Some Customers Are Bad for Business
4. It Results in Worse Customer Service
5. Some Customers Are Just Plain Wrong
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Strategic Management
Authors: John A. Pearce II , Richard B. Robinson
12th Edition
007128950X, 978-0071289504
