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Give three examples of positive customer service experiences you've had. How did interpersonal communication impact your service experienc How could these experiences been negative if
Give three examples of positive customer service experiences you've had. How did interpersonal communication impact your service experienc How could these experiences been negative if communication was used differently?
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Introduction to Operations and Supply Chain Management
Authors: Cecil B. Bozarth, Robert B. Handfield
4th Global edition
1292093420, 978-1292093420
