Given the economic crisis Puerto Rico is going through, the government decided to use Information Technology to achieve greater operational efficiency. Within this context, the government extends a contract as an advisor to carry out research on automated systems in operation in other countries that achieve the objective of maximizing operational efficiency for a particular activity.

The parameters and requirements of the potential automated system to be recommended are the following:

- The system must be in operation in some country.

- For the search of the proposed system, recommendations can be directed to the central government, departments, public corporations or municipalities

- The expected tangible benefits should be one or more of these:

o Job creation

o Projected savings

o Income generation

o Other quantifiable benefits

o Description of the automated system operating in the selected country

o Identification of the equipment and software configuration needed to implement the system in the government of Puerto Rico or any of its agencies

o Quantify the expected cost and benefit and include literature

o Include the bibliography using the A.P.A. Standards for citing bibliographic information

o Problem definition

o Research Objectives

o Proposed Solution

o Benefits

o Electronic Equipment Required

o Computer Programs Required

o Personnel Required to operate the System

o Cost