Givens (one channel system): |Cost of serving = $17 per hour per server The cost of waiting = $22 per hour for customer waiting time Operating Characteristics: Mean arrival rate of 22 customers per hour. 'Mean service rate = 24 customers per hour ICalculate the total cost of waiting and serving for this firm. Operating Characteristics Symbols: Lq = the average number of units in the waiting line 5L = the average number of units in the system

Givens (one channel system): Cost of serving = $17 per hour per server The cost of waiting $22 per hour for customer waiting time Operating Characteristics: Mean arrival rate of 22 customers per hour. Mean service rate = 24 customers per hour Calculate the total cost of waiting and serving for this firm. Operating Characteristics Symbols: Lq = the average number of units in the waiting line L = the average number of units in the system