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Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the

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Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers receive a form from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: - It takes about 5 minutes for a customer to fill out the paperwork. - Entry of information on the paperwork into the system and verification with past records takes another 7 minutes for a receptionist. There are two receptionist(s). - It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment. - There are 7 dentists working at the clinic. Each checkup takes 25 minutes, on average. The following table summarizes the process data collected above. Assume that there exists unlimited demand, unless otherwise stated. Assume further that the dentists get paid $100 per hour while the receptionists and dental assistants get paid $30 per hour. a. What is the labor content? The following table summinizes the procest daca colleded abeve. Assume that there cxists undmaed desand, uniess ctherwise stated. Assume further that uhe deetista get poid $100 per bour while the recegtionses and dertal assistants get paid $30 per hauc. a. What is the labor corsem? b. What is the cost of direct iabsir? Note: Do not round intermediate calculations. Rsund your antwer to 2 decimal places

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