Glenside is a non-profit organization based in the United States that provides a global crowdfunding platform for grassroots charitable projects. It is currently August 2021. Glenside is preparing the latest forecast figures for the year ending 30 September 2021 and comparing the previous annual budget for the same period, and the following information has been noted.

Notes in preparing latest forecast

• Glenside was unsuccessful in one of its applications for a private enterprise grant.
• Recent research has discovered a worrying trend that the number of people who donate is falling and the quantity of donations per person has stagnated.
• All volunteer staff of Glenside are required to undertake first aid training, which is paid for by In addition, new staff participate in a IT course, which is also paid for by Glenside.
• Since the preparation of the budget, eight volunteers have left the organisation and Glenside has had trouble finding To cope with the shortfall, Glenside has resorted to temporarily paying four new staff a small daily rate amount.
• The budget assumption was based on 34 volunteers; however, this was revised to 30 volunteers in the forecast.

The growing success of Glenside has attracted plenty of media coverage. Bernard Tan, a member of the city council of the town of Brownfield, has contacted Jacob to discuss the possibility of expanding Glenside services to her town.

Brownfield is a small town located approximately 2 hours' drive from Glenside's base in Georgetown. Jacob anticipates some cost differences due to Brownfield's Georgetown. You have made some initial inquiries with Brownfield Council and have learned that Glenside will be eligible for grant funding.

Required:

1. Determine whether Glenside should use top-down or bottom-up budgeting for Brownfield operations as part of a grant application to the Brownfield Assess pros and cons of each approach to justify your response.
2. Develop two (2) non-financial key performance indicators (KPIs) that would measure the operational performance of the proposed Brownfield