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Gloria Delgado is an administrative professional in the human resources department of her company. Gloria's supervisor asked her to give a presentation to 20 employees

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Gloria Delgado is an administrative professional in the human resources department of her company. Gloria's supervisor asked her to give a presentation to 20 employees regarding changes to employee benefits that will take effect in the following year. Gloria reviewed a report that summarized the changes and prepared her comments using information from the report. Gloria assumed the audience for her presentation would be other administrative professionals, so she prepared opening comments and examples to which other administrative professional would relate. On the day of the presentation Gloria was surprised to see that the audience included people from several different departments and job positions. During the question-and-answer session, several people asked about aspects of the benefit plan other than the changes. Some listeners seem annoyed when Gloria was not prepared to answer these questions. What should Gloria have done differently in preparing for the presentation? She should have sent an email asking if anyone had any questions prior to the presentation B She should have asked about the audience for the presentation. She should have not had a question-and-answer session. She should have gathered information on a variety of topics. How can a writer demonstrate consideration in written communications? A Consideration can be demonstrated by speaking in a formal tone. B Consideration can be demonstrated by waiting a day or two to respond. C. Consideration can be demonstrated by choosing words that are direct and to the point, even if saying n D Consideration can be demonstrated by creating a positive message

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