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marketers coulu watcil cmineren play.
To quickly test the new prototype, market researchers spent two days watching, through a oneway mirror, groups of to yearold boys play with the new toys in the Play Lab. They recorded behavior, enjoyment level, and length of play time. Researchers also conducted focus groups with the mothers to get their opinions on the new toy, including important factors such as price and promotion.
Following the two days of observation and focus groups, marketing researchers analyzed their findings. Key insights gained were that the children played with the new prototype longer than any toy they had ever tested. Moms were especially enthusiastic about the new toy, but were skeptical about the proposed price and the name "Everyday Heroes." The marketing team presented their findings to their managers.
Based on the analysis, FisherPrice decided to launch the product in three test market cities with demographics closely resembling the demographics of the United States as a whole. Rather than lower the price point, they decided to offer onpackaging discounts. The new name of Rescue Heroes was accepted. The sales from the test markets were closely watched, and sales exceeded expectations.
Read the description of the process and then match it to the appropriate stage of the marketing research approach.
tabletableObservechildrenLaunch product,Present results,Analyze data,Monitor sales,Best approachtableDetermineconstraintstableConduct focusgroupsChange name,Boys like itOffer discount,tableResearchobjective
Step
Define the problem
Step
Develop the research plan
Step
Collect relevant information
Step
Develop findings
Develop findings
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