Question
Go to a corporate social media account or website Determine the Consumer persona for that site Task Feelings Pain points Influences Overall Goal Identify the
Go to a corporate social media account or website
Determine the Consumer persona for that site
Task
Feelings
Pain points
Influences
Overall Goal
Identify the theme and topics of the content found on the site
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Quality Management for Organizational Excellence Introduction to Total Quality
Authors: David L. Goetsch, Stanley Davis
8th edition
133791858, 978-0133791853
