Golding Bank provided the following data about its resources and activities for its checking account process:

Resources				Activities	Clerical Hours
Supervision		$78,000		Processing accounts		10,800
Phone and supplies		94,000		Issuing statements		5,940
Salaries		270,000		Processing transactions		7,560
Computer		29,000		Answering customer inquiries		2,700
Total		$471,000		Total		27,000

Computers are used only by the issuing (20 percent) and processing transaction (80 percent) activities.

Phone and supplies are 60 percent customer inquiries with the other 40 percent divided equally among the remaining activities, including supervising the checking operation.

The supervisor spends 100 percent of his time on supervision. In addition to the 27,000 clerical hours, there are 2,000 hours of supervision used (the hours used by the supervising clerks activity, which is not listed above).

1. Prepare a work distribution matrix for the five primary activities. If an answer is zero, enter "O Golding Bank Percentage of Time on Each Activity Activity Supervising clerks Processing accounts Supervisor Clerks Issuing statements Processing transactions Answering customer inguiries