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Golding Bank provided the following data about its resources and activities for its checking account process: Resources Activities Clerical Hours Supervision $74,000 Processing accounts

 

Golding Bank provided the following data about its resources and activities for its checking account process: Resources Activities Clerical Hours Supervision $74,000 Processing accounts 10,730 Phone and supplies 98,000 Issuing statements 6,960 Salaries 270,000 Processing transactions 8,120 Computer 30,000 Answering customer inquiries 3,190 Total $472,000 Total 29,000 Computers are used only by the issuing (20 percent) and processing transaction (80 percent) activities. Phone and supplies are 60 percent customer inquiries with the other 40 percent divided equally among the remaining activities, including supervising the checking operation. The supervisor spends 100 percent of his time on supervision. In addition to the 29,000 derical hours, there are 3,000 hours of supervision used (the hours used by the supervising derks activity, which is not listed above). Required: 1. Prepare a work distribution matrix for the five primary activities. If an answer is zero, enter "0". Golding Bank Percentage of Time on Each Activity Activity Supervisor Clerks Supervising clerks 100 % 0% Processing accounts 0 37 Issuing statements 0 24 V Processing transactions 28 Answering customer inquiries 11 back Check My Work 2. Calculate the cost of each activity. If required, round your answers to the nearest dollar. Activity Supervising clerks Total Processing accounts Issuing statements Processing transactions Answering customer inquiries 3. If the cost of the supervising activity is assigned to the other four activities, what is the final cost of these four primary activities? If required, round your answers to the nearest dollar. Processing accounts Issuing statements Processing transactions $ Answering customer inquiries s

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