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Golding Bank provided the following data about its two checking account products and their associated resources and activities: Resources Activities Time per Unit Activity Driver

Golding Bank provided the following data about its two checking account products and their associated resources and activities:
Resources Activities Time per Unit Activity Driver Traditional
Account Interest-Bearing
Account
Supervision $52,000 Processing accounts 0.20 hr. No. of accounts 2,7001,600
Phone and supplies 88,000 Issuing statements 0.10 hr. No. of statements 60,00010,000
Salaries 158,000 Processing transactions 0.05 hr. No. of transactions 160,000120,000
Computer 22,000 Answering customer inquiries 0.15 hr. No. of inquiries 1,5001,500
Total 320,000
At practical capacity, Golding uses 20,000 check processing hours.
Required:
1. Calculate the capacity cost rate for the checking account process. Round your answer to the nearest cent.
$fill in the blank 1
16
per hour
Calculate the activity rates for the four activities. Round your answers to the nearest cent.
Processing accounts $fill in the blank 2
3.2
per account
Issuing statements $fill in the blank 3
1.6
per statement
Processing transactions $fill in the blank 4
0.8
per transaction
Answering inquiries $fill in the blank 5
2.4
per inquiry
2. Assuming there are 2,700 interest-bearing checking accounts, calculate the cost per account using the activity rates from Requirement 1. Round your answers to the nearest cent.
Unit cost $fill in the blank 6
3. A time equation is used to assign resource costs to checking accounts. Select a time equation for the interest-bearing checking account product.
0.20(number of accounts)+0.10(number of statements)+0.05(number of transactions)+0.15(number of inquiries)
Again, assuming that there are 2,000 interest bearing accounts, show that the resource cost per account is the same as calculated in Requirement 2. Round your answers to the nearest cent.
Unit Cost =($fill in the blank 8
) x (fill in the blank 9
)/ fill in the blank 10
= fill in the blank 11
4. What if process improvements decreased the number of customer inquiries, leading to a 10 percent reduction in check processing hours and a $3,200 reduction in total resource costs? Calculate the capacity cost rate for the checking account process. Round your answers to the nearest cent.
$fill in the blank 12
per hour
Update all the activity rates for these changes in operating conditions.
Processing accounts $fill in the blank 13
per account
Issuing statements $fill in the blank 14
per statement
Processing transactions $fill in the blank 15
per transaction
Answering inquiries $fill in the blank 16
per inquiry

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