Grace is a long-time employee in the mail room at The Wall Insurance Agency. Julian, The Wall Agency's principal meets twice a year with every team in the Agency, including the support staff and mail room. During the meeting with Julian, Grace mentioned that an outside door leading to the mail room was often left unlocked, including after-hours. She was concerned that an outsider could enter and gain access to their workspace or perhaps even get access to the Agency's IT system, disrupting operations. After the meeting, Julian spoke with Grace's manager and expressed his displeasure that Grace would interrupt his meeting with such a remote and insignificant issue. Which one of the following key resiliency traits is not exhibited by Julian in this instance? Available answer options Select only one option A Failure to offer training in personal resilience B Lack of imagination about potential disruptions C Failure to exhibit a culture of openness and trust D Failure to develop a strong relationship with vendors and customers