Grow Management Consultants is a management consultancy business.

Staff employed in the business include the CEO, Operations Manager, two Senior Management Consultants and an Administration Officer. There are also three management consultant contractors who work from the office at least 2 days a week each, as well as from home. All of the management consultants travel extensively across Australia, visiting clients.

Grow Management Consultants has an existing Health and Safety Policy and Procedure but as the organisation has expanded, the CEO believes that it is time to update the policy and procedure and to establish additional procedures including health and safety procedures to be followed when working from home as this is a common practice of the management consultants.

The CEO has indicated that he does not want to incur any additional costs in implementing the WHS management system and wants to incorporate WHS responsibilities into existing staff roles. These also need to be clearly defined in the health and safety policy and procedure.

The CEO has identified that the areas of the policy and procedure that need updating are as follows:

Include definitions of duty holders under WHS legislation

Types of hazard inspections need to be broadened to include pre-operation and regular inspections, as well as working from home inspections (see below).

WHS Communication and Consultation Arrangements: the current Health and Safety Policy refers to the need to consult with workers, but the WHS procedure does not say how it will occur. Suitable communication and consultation arrangements need to be identified for Grow Management Consultants and procedures developed. These arrangements also need to be in accordance with legislative requirements.

While the current policy and procedure refers to hazard identification and risk control generally, it has been identified that there are no specific procedures with regard to working from home health and safety requirements. As working from home is a common practice for the management consultants, this needs to be addressed. A procedure needs to be developed.

The policy and procedure does not address the requirement to ensure that where there are changes to a work procedure or system that a hazard identification is conducted to identify and new hazards that may be created and ways to control these.

As the Operations Manager you are responsible for researching, developing and implementing the above changes. You will also need to ensure that any new procedures added include which staff member is responsible.

Complete the following activities:

1.Revise the WHS Policy and Procedure

Review the existing Grow Management Consultants WHS Policy and Procedures (Policy and Procedures Student), as well as the scenario information regarding updates required to these.

Then conduct research using the link shown under Requirements on the previous page, or any other sources of information of your choice, to identify:

Duty holders under WHS legislation

Best practice hazard identification and risk control

Best practice WHS communication and consultation practices

Health and safety requirements for working from home.

Following your review and research, update the WHS Policy and Procedure. The updated document should clearly address all of the areas above.

Highlight all changes you have made (using either tracked changes or a coloured highlight).

2.Send an email to the management team (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should briefly outline key changes to the policy and procedure based on your research.

The email text should also confirm that the changes will not incur costs, and roles and responsibilities can be incorporated into existing job roles.

It should also seek feedback on all aspects of the changes you have made to the policy and procedures.

Attach your revised Health and Safety Policy and Procedures to the email.

3.Develop a PowerPoint presentation for an induction and training program

Assume that you have been asked to provide an induction and training program for all staff to confirm WHS legislation requirements and provide information and training on the new health and safety policy and procedures.

Your presentation must address:

An overview of WHS legislation that applies to Grow Management Consultants and the purpose of such legislation. Note that this should be the WHS legislation that applies to the state/territory in which you are studying including:

oPurpose and definitions of WHS Act, Regulations, Codes of Practice

oMeaning of duty of care

oObligations of workers at work

oObligation of a business to consult and communicate with workers

Persons within the organisation who are responsible for WHS and each of their responsibilities (as identified from the Health and Safety Policy and Procedure).

A review of the key changes made to the existing Health and Safety Policy and Procedure

An outline of the revised Grow Management Consultant's Work Health and Safety Policy and associated procedures.

4.Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment, seek their feedback and ask for the place, date and time of your presentation.

Attach your WHS presentation to the email.

5.Conduct induction and training program

Present your induction and training program for staff.

Your assessor will organise at least two other students to attend in the role of staff.

During the presentation you will be required to demonstrate effective interpersonal and communication skills including:

Speaking clearly and concisely

Using effective non-verbal communication skills to encourage audience interest

Responding to questions

Asking questions to seek feedback

Use of active listening techniques to confirm and clarify understanding

At the end of the presentation you should provide the opportunity for questions.

Your assessor, in the role of CEO, and the other students roleplaying staff will ask you at least two questions about the presentation, as well as provide feedback on an area of WHS that they would like you to action.

BSBWHS501 Ensure a safe workplace Student Assessment Tasks

6.Develop a working from home health and safety checklist

Based on the outcomes of the meeting above, assume that you are required to develop a working from home health and safety checklist.

Conduct research on the Safework Australia web site or other WHS/OHS regulator web site to identify a suitable checklist that can be used for carrying out a working from home inspection.

Customise the checklist to the organisation's needs.

7.Update your WHS Policy and Procedures.

Modify the WHS Policy and Procedures to reflect feedback that you received from the induction and training program.

Add the working from home health and safety checklist to the Policy and Procedures, too. Save this document as Updated Policy and Procedures.

8.Take a screen shot of your folder and files.

Ensure that you have an overall folder for your work, as well as sub folders if necessary. All of the documents that you have submitted for this assessment task should be correctly named and filed.

Your filing system should reflect how you would set up a WHS record keeping system in a real working situation.

Folders must be logical and well-organised, and you will be assessed on this. The screen shot should show all the folders and documents.

9.Send an email to the Management Team (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

The email text should introduce and summarise the contents of the attachments and seek their feedback.

It should also explain the use of the checklist and updated policy and procedures in clear and concise language to ensure that the use of the checklist is clear to all.

Attach the following to the email:

Updated Policy and Procedures

Working from home health and safety checklist

Screenshot