Grow Management Consultants specialises in leadership consultancy. It has been operational for five years. The company offers a range of services to assist companies to assess leadership behaviour of existing managers and performance metrics. They also design and implement customised leadership programs based on the assessment. Services are offered Australia-wide.

Each year the company runs a Leadership Conference in October. Dan Streep, the Administration Manager is responsible for organising this year's Conference. Dan has been responsible for the Conference for the last two years. The speakers who are invited are industry and academic leaders who are well known and respected. Most of them rarely speak in public, which means that the Conference is always well attended. It has shown a small profit every year it has been run.

The company offers regular professional development workshops on all aspects of leading and managing staff. The workshops are conducted every 3 months in Sydney, Brisbane, and Melbourne, where they also double as networking events. The workshops are also offered to businesses, who run them for their management as part of their ongoing education programs. In 2018/19, the company ran a total of 36 workshops. The Operations Manager, Donna Chisholm is responsible for organising and developing all the workshops.

The workshops are the principle means of advertising for the company's consultancy services, where most of Grow Management Consultant's income is generated. The senior consultants run the workshops. They, and their assistants (who also work as consultants), then use the contacts generated there to get commissions to carry out management-level assessments and projects for the company. Donna co-ordinates the consultants with the workshops.

The company has also produced an E-book Business Growth Leadership Techniques. The E-book has had reasonable sales, but these have been restricted to Conference and workshop attendees, where they have been well received. Several senior consultants have also expressed interest in writing an eBook in their area of expertise. The eBook project that was developed was led by Erin O'Donnell, who has been the company's marketing manager for three years. The eBook was identified as a company asset that could generate more income with more effective marketing, and Erin was appointed the eBook Project Manager.

The new CEO wants to meet strategic goals and has asked you to develop a strategic program to get the company to achieve their goals and objectives, so projects are not being run in isolation. It also needs to be decided which projects to move ahead with this year under the program management that you will need to establish and develop, and if new ones may be beneficial.

QUESTION:

Outline and discuss the steps of the scenario planning process.

Identify threeinternal and three external factors that may cause changes to the desired future state, program execution approach, and business case.

What considerations should be made in the process of developing a business case? Explain how this process may be documented and presented

Discuss ONE program management approach and how it can be developed.

Discuss ONE program governance model which can be adopted by an organisation.

Explain what Knowledge Management System is what its benefits are.

In terms of contractual and legal obligations, define the following terms:

1. Breach of contract
2. Level of breach
3. Conditions
4. Statue of fraud

Termination triggering event