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GSB student representatives are organizing a tax preparation system. They expect toreceive 100 students, coming to the system within 4 hours at a constant rate.The
GSB student representatives are organizing a tax preparation system. They expect toreceive 100 students, coming to the system within 4 hours at a constant rate.The process consists of a check-in station, where there is a single server that takes 2minutes to decide whether the student has all the information needed to fill out theforms or not. From previous experience, they know that 80% will be OK, and then,they will go to one of the analysts to complete the tax forms. The other 20% will needto gather the extra info, a process that they do by themselves, and that will takeexactly 1 hour. After that hour, they will join the queue for the analysts. There are 5analysts and each takes 15 minutes to serve a student
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