Question
GV is a samll acounting firm supporting wealthy indivdiuals in their preparation of annual income tax statements. Every December, GV sends out a short survey
GV is a samll acounting firm supporting wealthy indivdiuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to its customers, asking for the information requireed for preparing the tax statements. Based on 50 years of experience, GV categorizes its cases into the following two groups: Group 1 (new customers): 20 percent of cases, Group 2 (repeat customers): 80 percent of cases. This year, there are 50 income tax statements arriving each week. In order to prepare the income tax statement, GV has three resources. The activities carred out by the following three persons: An administrative suport person who processes every tax stateemnt. A senior accountant (who is also the owner) who proceses only tax statements (for new customers), and a junior accountant who only processes tax statemetns for repeat customers. What is the total demand rate for each of the three resources?
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