It was really clear: the person I was talking with was incompetent, defi nitely not top drawer.

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It was really clear: the person I was talking with was incompetent, defi nitely not top drawer. He wouldn’t get the message right anyway.

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A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong

ISBN: 978-1576755822

2nd Edition

Authors: Janelle Barlow, Claus Moller, Tony Hsieh

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Question Posted: Sep 24, 2024 02:02 AM

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It was really clear: the person I was talking with was incompetent, defi nitely not top drawer.

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A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong

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