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H H Q W Back Problem 1 Workspace Givens: Cost of waiting = $25/hr Cost of serving (per channel) = $160 per 8 hour shift
H H Q W Back Problem 1 Workspace Givens: Cost of waiting = $25/hr Cost of serving (per channel) = $160 per 8 hour shift 1 =12 customers/quarter of an hour = 10 customers/10 minutes Single-Channel Calculator Two-Channel Calculator a) Which one, single-channel or two-channel, solution is more cost b) What is the cost of the two-channel solution? c) What is the utilization rate of the one channel solution
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