H4.

Managing and Communicating in Asia: The Case of Craig Watson Question 1 Given his problems, what advice would you give to Craig? Should he end his international assignment and return to Australia with his family? Should he try to mend matters at work and home, and stay in Singapore and complete his assignment? Should he seek an assignment in another country that may be easier to settle into? Are there other options to be canvassed? Discuss the pros and cons of each option, and, as a group, provide what you consider to be the best advice for Craig. Question 2 What advice would you give Margaret and why? Could she have managed things differently and, if so, how could she have done this? Once again consider your options as a group and provide the best possible solution for Margaret's situation. Question 3 Given Kelvin's experience of both Western and Asian cultures, do you think that he should come forward with advice? If yes, what advice could he give? If no, why not? Question 4 To what extent was the company responsible for the problems facing both Craig and Margaret Watson? What can Texcon Petroleum do to help? What advice do you have for John Miles for managing the process of expatriate selection and training, and for preparing international managers and their families for living in cross-cultural environments? Question 5 Compare and contrast the national cultures of Australia and Singapore (you could use Hofstede's dimensions or any other culture dimensions you have studied). Use the dimensions to analyse some of the issues raised in this case.