Question: HAL Corp is a major IT support company that maintains a minimum critical staff for one of it's customers (a financial institution) on the

HAL Corp is a major IT support company that maintains a minimum

critical staff for one of it's customers (a financial institution) on the

HAL Corp is a major IT support company that maintains a minimum critical staff for one of it's customers (a financial institution) on the overnight shift every week. The manager Olga estimates the following requirements for Windows subject matter experts (SME's) for the late night shift each week. SME's work four consecutive days, then have off three consecutive days off. Sunday Monday Tuesday Wednesday Thursday Friday 3 4 2 2 3 6 Saturday 4 Perform cyclical scheduling on the data. (Note that you must identify three-day patterns of minimum requirements). How many SME's are required? How much extra capacity is required?

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