Handout 11-5 Project Case Study Video Universe (VU) is a small chain of five video stores that rents and sells videos (VHS and DVD). VU caters to movie buffs who want to be able to request films by title, cast members, or directors, as well as look up Academy Award-winning films by category and year of award. Customers pay for rentals by cash or credit card. They may reserve a title up to five days in advance of the date on which they wish to rent. As a service, VU's main store has a conference room that it makes available to a local group of film buffs, who meet each week to discuss classic films available on video as well as notable new video releases. VU's current file card-based system is inadequate for its needs and must be replaced. You are charged with analyzing the requirements, determining the scope of the system, and developing and implementing a plan to deliver the required system. Managers determine rental pricing and acquisition information for new video purchases for inventory, which is purchased from one of several vendors. Data on filmssuch as cast and Oscar winnerscomes from a subscription service, which provides the information monthly on CD-ROM. Cash receipts and credit card information are to be forwarded to the accounting group, which logs accounting information and handles collection of credit card transaction purchases. HR wants to receive reports on individual sales clerks for sales and rentals. VU's owner is Sarah Sinema, who has indicated that she will make staff available to you and your project team if questions arise. Her staff of part-time sales clerks at the main store includes Sam Surly, Becky Belligerent, and Henry Helpful. Sarah has indicated that you may consult with any of them throughout the project. The main store also houses her accountant, Debbie Debit, and her HR director, John Hiram. Sarah has also suggested that you might want to meet with the weekly film group for ideas about how VU's new system might best serve their needs. Video Universe Manage Enterprise Rent Videos Maintain Accounts Run HR \fProject Management Institute A Guide to the Project MAnAGeMent Body of KnowledGe (PMBOK Guide)Fourth Edition An American National Standard ANSI/PMI 99-001-2008 ISBN: 978-1-933890-51-7 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA. Phone: +610-356-4600 Fax: +610-356-4647 E-mail: customercare@pmi.org Internet: www.PMI.org/Marketplace 2008 Project Management Institute, Inc. All rights reserved. \"PMI\Training Instrument 12-4 Project Charter Worksheet Project Mission Write Project Mission Statement here. Project Scope Write a brief statement of project scope. Project Objectives List at least three SMART objectives. Project Assumptions List at least three project assumptions. Project Constraints List any constraints here. Project Phases Indicate the phases of the proposed project. Milestones List major milestones for project identified so far. (Include at least five throughout the life of the project.) Project Risks Attach Risk Identification Worksheets and Risk Priority Worksheet. continued on next page Training Instrument 12-4, continued Project Charter Worksheet Communication Plan Attach copy of Communication Plan. Stakeholders Attach Inventory of Potential Stakeholders sheet. Signature Page Granting Authority to Proceed Obtain signatures of project sponsor and project manager. Project Sponsor Signature: ____________________________________________________ Project Manager Signature:____________________________________________________