Happy Friday! I need help on my analysis of the Joint Staff Surgeon's Office. I need to expand on the following categories that are highlighted so far on my response- [

Theory- using resource dependency theory

Metaphor- Conductor of an orchestra metaphor

Resource-based view theory

Balanced scorecard

Strategic management theories

Stakeholder theory principles

GI) The Mission Model Canvas Key Partners \"? hairman of the Joint Chiefs of Sta , h oint Staff, Commandant Commanders Mission Budget/Cost he office of the Joint Staff Surgeon does not maintain its own budget or expenses. The Joint Staff rites strategic priorities in the Chairman's Programming Recommendation (CPR), which then Ke Activities 9 e Coor inate Joint Force military heal \\_/ myclassroomepusedu Office of the Joint Staff Surgeon Mission/Problem Description: Value Pro ositions Joint Force mi itary health services, services, including operational medicine, operational medicine, force health force health protection and readiness with the Ofce of the Secretary of Defense, Combatant Commands, Services, Interagency and international partners to seamlessly shape and synchronize the global health service continuum. I Key Resources . I We do not own resources The OM the Joint Staff Surgeon coordinates any incoming requests for resources or personnel between Services, the Defense Health Agency, Joint Force medical equities It is not within our scope to own resources. protection and readiness, Customer needs Military members, Services and Combatant Commands, = rticulates the areas that the Joint Staff needs to spend their money on. Once the CPR is published hen the Service branches write their own spending plans that align with the areas that are the focal aoints highlighted in the CPR. C rT1+ Amanda Cardoza > 15 Oct 23 1 Designed by: Date: Version: V Beneficiaries ' The beneficiaries would be the Combatant Command requesting the resources or personnel required to Depending on the ask will depend on the complete whatever task or mission they buy-in required from the Joint Staff are requesting support for. Surgeon (JSS), Buyin & Support Chairman, the Joint Staff and Combatant Commands Buy-in could look like moving personnel from one Combatant Command to another or could include moving supply requests from one Combatant Command to another. Buy-in could also be ensuring medical Deployment Request for Forces and/or Supply/ equipment would be required from the Combatant Command that needs the support. Then it is coordinated within Joint Staff medical equities, Defense Health Agency and Services Departments. Mission Achievement/Impact Factors 'd' Team success for the JSS is approving the request for forces needed by the Combatant Comman ers, to employ personnel or equipment/medical materials to locations required and needed. Another mission success is through military medical planning and having joint staff medical equities, force health protection, and medical readiness added into operational plans. AutoSave O A A 5 . C G ... w= Cardoza-Wk08_v1 - Compatibility Mode - Saved to my Mac 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap EEVEEVEE AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A L Av Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane 2 Business Model Analysis- Final Project The business model analysis assesses the Office of the Joint Staff Surgeon's role in coordinating Joint Force military health services and provides valuable insights into the pattern(s), design(s), and overall business strategy of this organization. The focus is on operational medicine, force health protection, readiness, and synchronization of global health service continuum. The Office of the Joint Staff Surgeon operates as a pivotal coordination entity, ensuring the alignment of Joint Force military health services. This role involves extensive collaboration with the Office of the Secretary of Defense, Combatant Commands, Services, Interagency, and international partners. The absence of direct control over resources and budget signifies a reliance on strategic partnerships and collaborative efforts. This structure aligns with the principles of networked organizational theory, emphasizing interdependence and joint execution of strategies across multiple organizations. By integrating Morgan's metaphors and framing concepts from Bolman & Deal's framework, we can gain a deeper understanding of how the Office of the Joint Staff Surgeon functions and operates within the military organization. The canvas model suggests that the organization focuses on efficient coordination, interconnectivity, strategic alignment, and contextual effectiveness to deliver military health services and support mission achievement. This analysis explores each aspect in detail, shedding light on the organization's structure, collaboration mechanisms, and its role in providing crucial healthcare support to Combatant Commands. Additionally, the model shows a clear absence of resource ownership indicating that the Office of the Joint Staff Surgeon does not own resources but coordinates requests between various services and the Defense Health Agency. This aspect highlights a significant reliance on Page 2 of 10 2161 words s X English (United States) ?Accessibility: Unavailable Focus E + 100%AutoSave () Q '9 v [a Er CardozaWk08_v1 Compatibility Mode Saved to my Mac V Home Insert Draw Design Layout References Mailings Review View 9 Tell me '2\" Times New v 12 v AA AV A v A :: v 3: v L V a 0 - s AaBchDdEe AaathndEe AaBchD AaBchDc Normal No Spacing Heading 1 Heading 2 Paste 6 B I gvab. x2 x} external entities for the execution of key activities. Such a structure can be both a strength and a limitation. While this does allow for a broad spectrum of resources to be mobilized, it also implies that there will be potential challenges in terms or response time and resource availability, which are contingent on the cooperation and capabilities of other entities. This analysis highlights the absence of direct resource ownership and budget, emphasizing coordination and strategic prioritization, along with theoretical and behavioral trends, theories, metaphors and frames which describe the Surgeon's Ofce and areas that could be improved. Theoretical and Behavioral Trends The Joint Staff Surgeon's Oice model aligns with Collaborative and networked organizational theories, which emphasize the importance of inter-organizational relationships, shared goals, and joint efforts. This approach is particularly relevant in complex environments like military operations where multiple entities must work in concert. Behaviorally, there is a trend towards strategic alignment and shared responsibility rather than centralized control. This trend highlights the irnponance of each entity playing its part effectively within the larger ecosystem of military health services. Theory According to the information provided in the business model canvas, resource dependency theory could be applied to this analysis. This theory, which focuses on the constraints and opportunities presented by external resource control, is particularly relevant. It suggests that the Ofce's effectiveness is tied to its ability to manage and inuence its relationships with resource-controlling entities. Metaphors Page 2 of 10 2161 words III.3 Q Title Styles Pane ijeo o Dictate Sensitivity ' Editor + 100% AutoSave O A A 5 . C G ... w= Cardoza-Wk08_v1 - Compatibility Mode - Saved to my Mac 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap EV EVEVEE AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A LA Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane The Office of the Joint Staff Surgeon is the central coordinating unit that ensures the seamless flow of military health services, including operational medicine, force health protection, and readiness. It serves as a bridge between the Office of the Secretary of Defense, Combatant Commands, Services, and interagency and international partners. Like a machine, the organization aims to achieve efficiency and alignment in delivering military health services. The machine metaphor views organizations as efficient and well-oiled machines functioning smoothly when all the parts work together. According to NOBL Academy (2019), the machine metaphor "an organization is a series of connected parts arranged in a logical order to produce a repeatable output." In the context of the Office of the Joint Staff Surgeon, this metaphor suggests that the organization aims to coordinate and facilitate military health services within the military organization, acting as a mechanism that ensures smooth collaboration between various stakeholders. The Joint Staff Surgeon's Office is the organization that acts as a hub facilitating the flow of information, resources, and personnel between the Defense Health Agency, Services Departments, and Combatant Commands. It connects these entities, enabling seamless coordination and support. The network metaphor emphasizes the importance of collaboration, communication, and interconnectivity in achieving the organization's objectives (Morgan, 1986). The network metaphor emphasizes the interconnectedness and collaboration among different organizational entities. In the case of the Office of the Joint Staff Surgeon, this metaphor highlights its role as a central node in a network of stakeholders involved in military health services. Additionally, another metaphor that apllies to the Joint Staff Surgeon's Office is the "Conductor of an Orchestra" meaning this office coordinates with various sections without Page 2 of 10 2161 words s X English (United States) &?Accessibility: Unavailable Focus E TOU 70AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap EV EVEVEE AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A LA Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane playing an instrument themselves. This metaphor aptly describes the Surgeon's Office's role in coordinating various sections (military branches and agencies) to produce a harmonious outcome, despite not playing an instrument (direct resource control) themselves. Frames Framing refers to how an organization is perceived and understood from different perspectives. Bolman and Deal identified four frames: structural, human resources, political, and symbolic (Accipio, 2023). The most relevant frame for the Office of the Joint Staff Surgeon is the structural frame. This frame focuses on organizational roles, responsibilities, and coordination. It emphasizes clarity, efficiency, and alignment of activities. The organization's structure ensures that roles and responsibilities are clearly defined and that activities are coordinated effectively. It establishes processes and mechanisms for collaboration between the Joint Staff, Combatant Commands, Services, and other stakeholders. By leveraging this structural frame, the Office of the Joint Staff Surgeon aims to achieve efficient coordination, streamlined processes, and effective communication. The structural frame focuses on organizational roles, responsibilities, and coordination. It emphasizes clarity, efficiency, and alignment of activities. In the context of the Office of the Joint Staff Surgeon, the structural frame is significant as it highlights the coordination and alignment of military health services across different entities. Additionally, the collaborative frame also applies, according to Provan et. al (2008), this is a theory in which an organization is focused on partnerships and joint efforts rather than hierarchical control. Adopting a collaborative frame emphasizes partnership and joint efforts. It highlights the importance of building and maintaining strong relationships with key stakeholders ners which is paramount to organizational success with the Joint Staff Surgeon's Office. Page 5 of 10 2161 words x English (United States) &?Accessibility: Unavailable Focus E + 100%AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A L Av Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane "So What" Considering the pattern, design, and strategy depicted by the canvas model, along with the metaphors and framing concepts, we can draw several implications: efficient coordination, interconnectedness, strategic alignment, and contextual effectiveness. The machine metaphor and structural frame suggest that the Office of the Joint Staff Surgeon aims to achieve efficient coordination and collaboration among stakeholders in military health services. This implies focusing on clear roles, streamlined processes, and effective communication. At the same time, the network metaphor highlights the importance of interconnectedness and partnerships within the organization. The Office of the Joint Staff Surgeon is a central hub that facilitates the flow of resources and information between different entities, ensuring seamless support to Combatant Commands. Additionally, the structural frame emphasizes aligning activities and resources with strategic priorities. The Office of the Joint Staff Surgeon operates within the strategic framework set by the Joint Staff and aligns its activities and spending plans accordingly to support mission achievement. The canvas model provides insight into the effectiveness of interactivity within the organization. By coordinating and integrating military health services, the Office of the Joint Staff Surgeon effectively supports Combatant Commands, ensuring that resources, personnel, and medical readiness are incorporated into operational plans. Overall Effectiveness of the Business Model The effectiveness of the business model is rooted in its strategic prioritization and a collaborative approach. The Joint Staff Surgeon's Office's role in writing strategic priorities into the Chairman's Programming Recommendation (CPR) and the following alignment of Service branches' spending plans with these priorities highlights its influential role in shaping military Page 6 of 10 2161 words x English (United States) &?Accessibility: Unavailable Focus E + 100%AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A L Av Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane health services. However, the model's effectiveness is inherently tied to the effectiveness of its collaborative relationships and the responsiveness of external entities. Reccomended Improvements The business canvas model has many great points that highlight the overall organizational structure and success of the Joint Staff Surgeon's Office however, there are some reccomendations that could be made. The application of Resource-Based View Theory as described by Pfeffer et. al (1978), can empower the Surgeon's Office to gain more control over resource allocation. By establishing strategic alliances or developing unique capabilities, the office can increase its bargaining power within the organization. This strategic advantage can lead to a more significant influence on resource allocation decisions, ensuring that critical health service needs are met efficiently. Secondly, incorporating performance metrics using the Balanced Scorecard is another initative that could be more effective. "This approach enables a holistic evaluation of the office's performance, encompassing financial aspects, internal business processes, learning and growth, and customer perspectives" (Kaplan et. al, 1996). This type of comprehensive assessment can identify areas that require improvement, enabling the office to focus on strategic initiatives that drive its mission more effectively. Additionally, adopting strategic management theories can enhance the office's strategic autonomy. This autonomy in budgeting and resource allocation decisions can lead to quicker and more responsive actions when addressing the healthcare needs of the Joint Force. It allows the office to adapt quickly to changing circumstances and allocate resources where they are most needed, improving overall efficiency according to Porter (1980). Also utilizing the Stakeholder Theory principles described by Freeman et. al (2001), this is critical for enhancing stakeholder engagement. By identifying, understanding, and addressing the needs and expectations of various Page 7 of 10 2161 words X English (United States) &? Accessibility: Unavailable Focus E + 100%AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCCD Paste BIUvab X X|A L Av Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane 8 stakeholders, the office can build stronger relationships and foster a collaborative environment. This, in turn, leads to more effective and efficient service delivery, ensuring that the Joint Force receives the highest level of healthcare support. Overall, incorporating these recommendations into the operations of the Joint Staff Surgeon's Office can significantly improve its ability to coordinate military health services and serve the needs of its diverse stakeholders. It will ultimately lead to better healthcare support and enhanced mission readiness for the Joint Force. Conclusion In conclusion, the business model analysis of the Office of the Joint Staff Surgeon has provided a comprehensive understanding of its role in coordinating Joint Force military health services and its overall business strategy. This analysis has shed light on the organization's focus on operational medicine, force health protection, readiness, and synchronization of the global health service continuum. This analysis has also highlighted the critical nature of its coordination role, emphasizing collaboration with various stakeholders, including the Office of the Secretary of Defense, Combatant Commands, Services, Interagency partners, and international allies. The integration of Morgan's metaphors and framing concepts from Bolman & Deal's framework has deepened our comprehension of how the Office operates within the military organization. The metaphors of a well-oiled machine and a central conductor in an orchestra have illustrated the organization's commitment to efficient coordination and interconnectivity. Additionally, the structural and collaborative frames have emphasized the importance of clear roles, streamlined processes, strong partnerships, and joint efforts within the organization. The analysis has not only identified the organization's strengths but also revealed areas for improvement. Applying Resource-Based View Theory, the Balanced Scorecard, strategic management theories, and Stakeholder Theory principles can enhance the Office's influence over Page 8 of 10 2161 words x English (United States) ?Accessibility: Unavailable Focus E + 100%AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCCD Paste BIUvab X X|A LA Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane resource allocation, performance assessment, strategic autonomy, and stakeholder engagement, respectively. These recommendations can lead to more effective resource management, better performance evaluation, increased responsiveness, and improved service delivery. In terms of theoretical and behavioral trends, the Surgeon's Office aligns with collaborative and networked organizational theories, emphasizing inter-organizational relationships and shared goals. It also displays a trend towards strategic alignment and shared responsibility, emphasizing the importance of each entity's effective contribution within the broader military health services ecosystem. Overall, this business model analysis has provided a valuable roadmap for the Office of the Joint Staff Surgeon to continue its mission of coordinating military health services effectively. By incorporating the recommended improvements and leveraging its existing strengths, the Surgeon's Office can further enhance its impact on mission readiness and the well- being of the Joint Force. This anlysis has highlighted the organization's critical role and the potential for continued growth and improvement in its service delivery. Page 9 of 10 2161 words x English (United States) ? Accessibility: Unavailable Focus E + 100%AutoSave O A A 7 . G G ... Cardoza-Wk08_v1 - Compatibility Mode 2 go Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 12 A" A Aa Ap EEVEEVEE AaBbCcDdEe AaBbCcDdEe AaBbCcD AaBbCcDa AaBbCcD Paste BIUvab X X|A LA Norma No Spacing Heading 1 Heading 2 Title Styles Dictate Sensitivity Editor Pane 10 REFERENCE Accipio. (2023, April 11). Bolman and Deal's four-frame model. https://www.accipio.com/eleadership/leadership-fundamentals/bolman-and-deals-four- frame- model/#:~:text=The%20four%20frames%20they%20proposed,in%20that%20moment%2 0or%20organisation. Freeman, R. & Mcvea, John. (2001). A Stakeholder Approach to Strategic Management. SSRN Electronic Journal. 10.2139/ssrn.263511. Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press. Morgan, G. Images of Organization. Newbury Park, CA: Sage Publications Inc, 1986. NOBL Academy. (2019, August 28). How 8 organizational metaphors impact leadership. https://academy.nobl.io/gareth-morgan-organizational-metaphors/ Pfeffer, J., & Salancik, G. R. (1978). The External Control of Organizations: A Resource Dependence Perspective. Harper & Row. Porter, M. E. (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press. Provan, K. G., & Kenis, P. (2008). Modes of Network Governance: Structure, Management, and Effectivenzsaess. Journal of Public Administration Research and Theory, 18(2), 229-252. Page 10 of 10 2161 words X English (United States) ? Accessibility: Unavailable Focus E + 100%