Question
Hasan Bakery is a bakery business located in Atlanta,Georgia. When the owner, Hasan, purchased the business three years ago, it consisted of a single site
Hasan Bakery is a bakery business located in Atlanta,Georgia. When the
owner, Hasan, purchased the business three years ago, it consisted of a
single site with baking facilities and a retail store and cafe. Based on market
research with the bakery's retail and cafe clientele, Hasan began to change and
expand the product offerings to increase the volume of sales and margins. He also
began a new line of business, wholesaling to local restaurants and high-end grocery
stores within a 20-kilometer radius of the bakery.
Based on the success over the past three years (see Exhibit 31.1), Hasan has made a
strategic decision to expand his wholesale business, with the goal of tripling profits
over the next three years (see Exhibit 31.2). He expects to accomplish this by: (1)
covering a larger territory (i.e., expanding to a 120 km radius) for wholesaling to
local restaurants and independent grocery stores across the entire Greater Atlanta
Area, and (2) introducing a new business line, white label products that he can
supply to major supermarket chains.
To realize this strategy, Hasan has leased and outfitted a separate baking facility
to be primarily dedicated to supplying the wholesale business. Hasan also hired a
full-time vice president of sales and marketing (see Exhibit 31.3 for a summary of
the Hasan Bakery management team) to take over from him on the wholesale
side. Finally, he purchased a second previously owned delivery truck and hired a
full-time distribution manager.
Growth in the first three years is attributable to enhancement of product offerings
and continual drive to find efficiencies in operations. In year 4, the new baking
facility will open. It is expected that it will take several years to add new wholesale
customers and wholesale products. Therefore, there will be unutilized capacity
in the new facility. It is anticipated that expanding the wholesale business will, at
least initially, require an increased level of product development, marketing, sales,
and distribution.
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