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Haverhill Property Management ( HPM ) offers a variety of services to homeowners. The services include: Outside Care, which includes grass - cutting, snow shovelling,

Haverhill Property Management (HPM) offers a variety of services to homeowners. The services include: Outside Care, which includes grass-cutting, snow shovelling, tending of gardens, and so forth; and Inside Care, which includes house cleaning services. These services are ongoing and are based on yearly contracts. In addition, HPM offers short-term services for people who are travelling or will otherwise be away from their homes. This service, Absent Care, includes maintaining a property inside and outside while a client is away to ensure the house is kept in good order and appears "lived in."
At HPM every contract has a property manager. In terms of completing the work, Outside Care appointments have a grounds keeper and Inside Care appointments have a major domo. Absent Care appointments have both a grounds keeper and a major domo. In addition, the office staff maintains all records and completes billing activity. Another important activity that HPM must perform is general equipment maintenance. As a result of reviewing the operations, HPM has established the following cost drivers for these activities:
(Click the icon to view the cost drivers.)(Click the icon to view the additional information.)
Requirements
Requirement 1. Calculate the activity rate for all identified activities of the organization. (Round your final answers to the nearest cent.)
Requirement 2. Calculate the total cost of providing each service. (Round activity cost rates to the nearest cent. Round service costs to the nearest whole dollar.)
First calculate the total cost of Outside Care.Cost drivers
\table[[Activity,Cost Driver],[Property Manager,Time (minutes)],[Grounds Keeper,Time (minutes)],[Major Domo,Time (minutes)],[Clerical Time,Number of visits],[Equipment Maintenance,Number of visits]]
Additional information
For the previous year, the total costs for property managers, grounds keepers, and major domos and the amount of time (minutes) spent on each of Outside Care, Inside Care, and Absent Care are outlined in the following table.
\table[[,Time (minute:,s) Spent on ea,Service,Total Cost],[,Outside Care,Inside Care,Absent Care,],[Property Manager,2,600,2,600,850$,79,860],[Grounds Keeper,4,200,0,560$,40,936],[Major Domo,0,4,850,850$,53,580]]
These costs represent 8,100 appointments over the year, of which 3,100 were for Outside Care, 2,300 were for Inside Care, and 2,700 were for Absent Care. Clerical costs for the period were $84,240, and the Equipment Maintenance costs were $55,080.
Requirements
1. Calculate the activity rate for all identified activities of the organization.
2. Calculate the total cost of providing each service.
3. Calculate the cost of each client visit for each type of service.
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