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he concept of an optimal quality level is considered controversial. Some companies argue that the goal of zero defects is not a reasonable one. In
he concept of an optimal quality level is considered controversial. Some companies argue that the goal of zero defects is not a reasonable one. In which of the following products would management be most likely to argue that the goal of zero defects is very desirable?
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Effective small business management An Entrepreneurial Approach
Authors: Norman M. Scarborough
10th Edition
132157462, 978-0132157469
