Health system _____________ occurs when there are multiple different health subsystems that co-occur, delivering healthcare for different parts of a country's population.

		a) Growth
		b) Collaboration
		c) Diversity
		d) Fragmentation

Question 13

Medical malpractice includes what basic functions? Select all that apply

		a) High patient co-pays
		b) Quality control
		c) Emotional vindication
		d) Multiple procedures performed simultaneously
		e) Compensation for harm

Question 14

One of the most common causes of legal action that involves provider-patient communication is a claim of _____________.

		a) Informed consent
		b) Illegal diagnostic testing
		c) Informed privacy rights
		d) Refusal of treatment

Question 15

Strategic improvement initiatives must be systematic and being systematic involves: Choose all that apply

		a) Integrating data and measurement
		b) Applying evidence and standardization
		c) Revising and innovation
		d) Changing processes and behavior

Question 16

Strategic planning in healthcare should consider an organization's _________ and __________ to identify where improvements can be made; the organization can then develop more specific plans.

		a) Productivity and efficiency
		b) Profits and losses
		c) Patient demographics and specialty services
		d) Productivity and expenses

Question 18

The ________________ is also known as the Lincoln Law, and it imposes liability on persons and companies who defraud governmental programs.

		a) Stark Law
		b) False Claims Act
		c) Anti-trust Act
		d) False Coding Report