Hearts Incorporated (a fake company) had 100 employees working in Nashville at their main location in 2020. They did not have any remote employees, and everyone worked in the office 5 days a week. Through the pandemic, Hearts Inc shifted to allowing employees to work from home to ensure everyone was safe from COVID. It is now 2023 and Hearts Inc wants its employees back in the office to increase productivity, utilize the building they are paying for, and bring back the culture lost from working remotely.

You are a manager of a team of 4 employees and need to break the news to your team. Answer the following questions:

• How will you deliver the message?
• Write out the message to your team. (ex: Dear team, it has been a challenging few years.)
• How do you plan to respond to upset or happy employees?
• What if an employee threatens to quit from this new change?
• Do you believe this message should come from you? Why or why not?