Heather Smith Cosmetics (HSC) manufactures a variety of products and is organized into three divisions (investment centers): soap products, skin lotions, and hair products. Information about the most recent years operations follows. The information includes the value of intangible assets, including research and development, patents, and other innovations that are not included on HSCs balance sheet. Were these intangibles to be included in the financial statements (as they are for EVA), the increase in the balance sheet and the increase in after-tax operating income would be as given below:

Required:

1. Calculate the return on investment (ROI) for each division. (Round your answers to 2 decimal places. (i.e. .1234 = 12.34%))

2. Calculate the residual income (RI) for each division.

3. Calculate EVA for each division.

Division Soap products Skin lotions Hair products Minimum desired rate of return Cost of capital Operating Income $3,244,000 2,744,000 4,994,000 5.00% 4.00% Average Value of Total Assets Intangibles $59,994,000 $1,494,000 32,994,000 7,994,000 54,994,000 994,000 Intangibles Effect on Income $ 994,000 5,994,000 694,000 Soap Products Skin Lotions Hair Products 1. Return on investment (ROI) 2. Residual income (RI) 3. EVA