Question
Hello I need help with answering these questions, I have answered some of them. I would like to compare my answers to yours. Thank you
Hello I need help with answering these questions, I have answered some of them. I would like to compare my answers to yours. Thank you in advance!
1) True or False - An organization's tangible and intangible resources can be a source of competitive advantage and these resources play an important role in determining an organization's capabilities and competencies.
2) True or False - Organizational capabilities are the special and unique processes that distinguish the organization from its competitors.
3) True or False - Organizational capabilities are regular, predictable, and sequential patterns of work activity by organizational members.
Objective:Describe tools and models for assessing a firm's internal environment
4) True or False - Dynamic capabilities are an organization's ability to build, integrate, and reconfigure capabilities to address rapidly changing environments.
5) True or False - Core competencies are the organization's major value-creating skills and capabilities that are essential to their business.
6) True or False - Distinctive organizational competencies are the common capabilities that do not distinguish an organization from its competitors.
7) True or False - Strengths are resources that the organization possesses and capabilities that the organization has developed, both of which can be exploited and developed into a sustainable competitive advantage.
8) True or False - Weaknesses are resources and capabilities that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage.
9) True or False - Customer value arises from the similarity of products to others, the product is low priced, and the ability of the organization to respond to customer needs.
10) True or False - Value chain analysis is a systematic way of examining all the organization's functional activities and how well they create customer value.
11) True or False - An external audit is a thorough assessment of an organization's various internal functional areas.
12) True or False - An internal audit is similar to a financial audit, although it focuses on much more than just the financial aspects.
13) True or False - The first step in the capabilities assessment profile is to develop and leverage the organization's distinctive capabilities.
14) True or False - Preparing a current product-market profile emphasizes organization-customer interactions.
15) True or False - When customers purchase a product, they are not purchasing a bundle of attributes that they believe will satisfy their needs.
16) True or False - Identifying and agreeing on the key competencies and capabilities is critical to managing strategically for a sustainable competitive advantage.
17) True or False - One criterion that could be used to determine whether resources and capabilities are strengths or weaknesses is past performance trends.
18) True or False - Every organization needs goals at all levels and in all functional areas that state what it hopes to accomplish by when.
19) True or False - Doing an internal analysis is needed for making good strategic decisions.
20) An internal analysis involves an examination of
A) the organization's current vision.
B) the organization's mission.
C) the organization's strategic objectives.
D) the organization's strategies.
E) None of the above answer choices are true.
21) Factors like Coca-Cola's brand name "Coke" and Nike's "swoosh" symbol construct ________ resources for the organization.
A) physical
B) intangible
C) financial
D) invisible
E) human
22) The various organizational routines and processes that determine how efficiently and effectively the organization transforms its inputs into outputs are called
A) strengths.
B) core competencies.
C) capabilities.
D) customer value.
E) operations.
23) Identifying distinctive organizational capabilities involves
A) preparing an historical product/market profile.
B) describing top management organizational capabilities and competencies.
C) sorting the core capabilities and competencies according to functional level priorities.
D) identifying the functional strategies.
E) None of the answer choices is correct.
24) One activity in organizational routines and processes is
A) obtaining needed raw materials.
B) establishing various product pricing structures.
C) generating end-of-quarter financial reports.
D) generating operational statistical reports.
E) All of the answer choices are correct.
25) ________ are the regular, predictable, and sequential patterns of work activities performed by organizational members.
A) Organizational capabilities
B) Accumulated knowledge
C) Actual work activities
D) Organizational routines and processes
E) None of the answer choices is correct.
26) Characteristics of dynamic capabilities include all of the following except
A) timely responsiveness.
B) reactive responsiveness.
C) rapid and flexible product innovation.
D) coordinating and deploying organizational resources and capabilities.
E) None of the answer choices is correct.
27) Southwest's capability of quick gate turnaround time and exceptional employee-customer interactions is known as
A) a distinctive organizational capability.
B) an exceptional opportunity.
C) a superior customer value.
D) a distinguished service.
E) None of the answer choices is correct.
28) The ability of Hampton Inn to provide customers moderately-priced accommodation with all the amenities and conveniences travelers want is an example of
A) contributing to superior customer value.
B) a second-to-market philosophy.
C) operating under a benchmarking philosophy.
D) providing a system that is easily duplicated.
E) None of the answer choices is correct.
29) Special and unique capabilities that distinguish the organization from its competitors are called
A) distinguished organizational capabilities.
B) distinctive organizational capabilities.
C) demonstrated organizational capabilities.
D) denoted organizational capabilities.
E) delineated organizational capabilities.
30) The ability of Honda to use its fuel-efficient and reliable engines in automobiles, motorcycles, and power generators is an example of
A) contributing to superior customer value.
B) creating a product that is difficult for competitors to imitate.
C) developing an innovation that can be used in a number of ways.
D) simulating an effective system developed by a competitor.
E) making a product with a low amount of financial capital.
31) The organization's major value-creating skills and capabilities that are shared across multiple product lines or multiple businesses are called
A) distinctive organizational capabilities.
B) competitive intelligence.
C) core weaknesses.
D) core competencies.
E) core opportunities.
32) Core competencies cannot be a source of ________, but can contribute to the development of ________.
A) organizational goals; competitive advantage
B) dynamic capabilities; internal analysis.
C) competitive advantage; distinctive capabilities.
D) distinctive capabilities; organizational goals
E) None of the answer choices is correct.
33) Resources that the organization possesses and capabilities that the organization has developed, both of which can be developed into a sustainable competitive advantage, are known as
A) weaknesses.
B) strengths.
C) opportunities.
D) threats.
E) None of the answer choices is correct.
34) Resources that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage, are known as
A) weaknesses.
B) strengths.
C) opportunities.
D) threats.
E) None of the answer choices is correct.
35) A systematic way of examining all of the organization's functional activities and how well they create customer value is
A) core competency development.
B) value chain analysis.
C) organizational goal analysis.
D) organizational change.
E) None of the answer choices is correct.
36) Customer value is determined by
A) a unique and different product.
B) a low-priced product.
C) the ability to respond to specific or distinct customer needs.
D) All of the answer choices are correct.
E) None of the answer choices is correct.
37) Which of the following are considered to be primary activities in a value chain analysis as outlined by Porter?
A) Inbound logistics
B) Procurement
C) Human resource management
D) Firm's infrastructure
E) None of the answer choices is correct
38) The concept of the value chain was developed by
A) Milton Friedman.
B) Peter Drucker.
C) Alfred Chandler.
D) Tom Peters.
E) Michael Porter.
39) All of the following constitute primary activities except
A) procurement.
B) marketing and sales.
C) outbound logistics.
D) operations.
E) customer service.
40) All of the following constitute support activities except
A) technological development.
B) firm's infrastructure.
C) operations.
D) human resource management.
E) procurement.
41) Performance of ________ activities would not be possible without ________ activities.
A) core; support
B) primary; support
C) support; primary
D) strategic; support
E) support; core
42) According to the value chain analysis, the process connected to the acquisition and utilization of resources is known as
A) managing human resources.
B) technological development.
C) firm infrastructure.
D) purchasing.
E) None of the answer choices is correct.
43) The internal audit answers the questions of
A) Do the various functions have the needed resources to perform their assigned work activities?
B) How well do they perform these assigned work activities?
C) What are the organization's primary opportunities and threats?
D) possessing the needed resources and then performing assigned work activities.
E) None of the answer choices is correct.
44) Which of the following is one of the basic organizational functions managers should examine during an internal audit?
A) Production-operations
B) Marketing
C) Financial-accounting
D) Information systems
E) All of the answer choices are correct
45) Which of the following is not an organizational function that internal audit looks at?
A) Production-operations
B) Marketing
C) Research and development
D) Financial-accounting
E) None of the answer choices is correct.
46) The internal audit concentrates on the availability or lack of critical ________ and the level of ________.
A) capital; skills
B) resources; capabilities
C) financial resources; management
D) skills; resources.
E) None of the answer choices is correct.
47) The key to using an ________ is to determine how well or poorly organizational functions are being performed.
A) internal audit
B) capabilities assessment profile
C) strategic audit
D) resource audit
E) core competency audit
48) All of the following reflect questions asked of the management function during the internal audit except
A) Are jobs effectively designed?
B) What is the level of employee turnover?
C) Is the organization able to raise long-term capital?
D) How does the organization treat its employees?
E) Does the organization effectively use work teams?
49) After a current product-market profile has been assessed, the next step is to
A) identify sources of competitive advantage and the disadvantage in the main product-market segments.
B) emphasize the interactions between the organization and customers.
C) conduct an external assessment of competitors.
D) All of the answer choices are correct.
E) None of the answer choices are correct.
50) The second step in identifying distinctive organizational capabilities through a capabilities assessment profile is
A) describe all the organizational capabilities and competencies.
B) identify and agree on the key capabilities and competencies.
C) identify sources of competitive advantage and disadvantage in the main product-market segments.
D) Prepare a current product-market profile.
E) sort the core capabilities and competencies according to strategic importance.
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