Hello. I would like to cancel my appointment and receive my deposit back, as well as a 10% inconvenience fee. I was not made aware during my consultation that Bradley is a convicted felon. I do not want any prison monkey putting a permanent thing on my body. Thanks. You want US to refund your deposit + pay an "inconvenience" fee? Deposits are non- refundable. You are correct, he is a convicted felon. He was convicted 20 years ago. Served 13 years. Has since gained his rights back. Is an outstanding member of the community. On top of owning the shop, we do charity work, donate money to research funds, speak with convicts and assist them with getting back on their feet. From the bottom of my heart, fk you. "I came up from nothing, you can't tell me ST!" You're barred from the shop. Don't come back. Discussion: a. From a professional perspective, how effective is the business' response to the customer? b. From a personal perspective, how effective is the business' response to the customer? c. Would your business allow this type of response, why or why not, and do you agree with your business's policy? d. As a customer, would you still frequent a business that made this kind of post and why or why not? Search entries or author Unread