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customer's credit risk and return the form showing the customer's credit linlit. For existing customers , the sales clerk checks a paper report, prepared by Accounting Depaltment weekly, that shows the customer's credit limit and available balance If the customer' s available credit is less than the amount of the order, the sales clerk calls the customer to advise them to reduce the order amount Once the order details have been finalized, the sales clerk enters the order into the sales order system Every evening, the sales clerk downloads a CSV file containing sales orders entered on that day and e-mails it to the A ccounting Department Twice a day, copies ofpacking list and shipping labels are printed in the sales office, for orders due for delively. These are hand-carried to the warehouse and given to the picker. Fitter's snack bars are packed in boxes, 24 bars to a box. The picker pulls the number of boxes listed on the packing list and transpolts the boxes to the packing area. Workers there pack the boxes into shipping cases and paste the shipping labels on the cases. They are then delivered to the customer by one of Fitter's two delivay trucks or an outsourced carrier. Because snack bars are perishable, Fitter keeps mventory levels fairly low. Often, the picker might discover that there are not enough snack bars to fill the order. He will inform the warehouse supavisor and put the order on hold until more inventory is received from production. The warehouse supervisor will contact the sales clerk so that she can notify the customer of the shipping delay. After an order has been picked, the picker signs on the duplicate copy of the packing list (the original copy is enclosed with the packed snack bars delivered to the customer). At the end of the work day, he hands all the completed packing lists to the warehouse clerk. Fitter users a PC database program to track inventory levels in the warehouse. The program adjusts inrntory level figures on a daily basis, using data manually input by the warehouse clerk based on finished goods transfer slips (showing quantity received from production) and packing lists (showing quantity delivered to customers) _ At the end of each month, warehouse staff conduct a physical im.entcny count The monthly inventoly counts show that inventory records are more than 95% accurate. The warehouse