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IDENTIFICATION/TRUE OR FALSE

11. An essential function of management that provides labor, wage and salary administration and job evaluation. *

12. Eli Whitney is known as the father of scientific management. *

TRUE

FALSE

13. Labor contributes over 50% of the increase in productivity. *

TRUE

FALSE

14. One difference between a good and a service is that services are often produced and consumed simultaneously. *

TRUE

FALSE

15. A critical decision in OM which should answer the question: Should we make or buy this component? *

16. A critical decision in OM which should answer the question: Where should we put the facility? *

17. The YEAR when significant events in OM started. *

The industrialist who first used a moving assembly line. *

18. The organization's purpose and what it contributes to society *

19. The set of decisions that guide a firm toward its goals and achieving its purpose *

20. One of the three basic strategies concerned with providing uniqueness only limited by imagination which can be created with any combination of skills, resources, knowledge, or technology *