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helocracy company's traditional managers doesn't mean that leaders won't emerge. But it will be impo tant to watch for dominant personalities emerging as authority figures,

helocracy

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company's traditional" managers doesn't mean that leaders won't emerge. But it will be impo tant to watch for dominant personalities emerging as authority figures, which coul potentially cause other employees to be resentful or to rebel. Zappos says that it wi not be leaderless. Some individuals will have a bigger role and scope of purpose, bu leadership is also distributed and expected in each role. "Everybody is expected t lead and be an entrepreneur in their own roles, and holacracy empowers them to d so."32 Also, there will be some structure arrangement where "the broadest circles can o some extent tell sub-groups what they're accountable for doing." But account ability, rather than flowing only up, will flow throughout the organization in differen paths. Other challenges they're still trying to figure out include who has the ultimate authority to hire, fire, and decide pay. The hope is that eventually the authority fo each of these roles will be done within the holacratic framework as well. So, if no one has a title and there are no bosses, is Tony Hsieh still the CEO? So far, he hasn't pub licly commented about how his own role is impacted. DISCUSSION QUESTIONS 1-13. What is a holacracy? 1-14. What benefits do you see to an organization where there are no job titles, no managers, and no hierarchy? 1-15. What challenges does a holacratic approach have? 1-16. Discuss why you would or would not like to work in an organization like this

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