help please fast

Self-management relates to conflicts in many ways. When someone is able to self manage their emotions, feelings, and behaviors effectively, it can make for a much better leader and team member to their organization. For instance if someone is able to control their impulsive behavior in a bigh stress situation, more than likely they are going to come to a conclusion that everyone can agree on and keep negative emotions at bay. This not only will make others want to work with you more, but it will also show leadership you are able to still perform under pressure and keep your composure. When an individual can not control their behaviors, not only will they escalate a conflict due to something they said, but it can also cause new issues to arise that weren't there before. A person who has good self management skills will also take initiative and follow through on commitments. This in tum will make them more likely to be able to solve conflicts in the workplace due to their high performance and willingness to take on more tasks. When it comes to my own self management skills, I think 1 do a pretty good job of keeping my composure under stressful situations/conflicts. I do not get upset easily and if 1 do, it never gets to the point where it gets out of hand like I have seen at the workplace, For instance in my last position I was a supervisor out on the shop floor. It was a very stressful environnent due to constantly changing schedules and long hours. In some instances we would get done early if we ran out of a part or made quota for the day. Depending on how clean/dirty our department was, we would sometimes let the employees go home early for the day. The employees who did not have a clean station were forced to stay and clean for hours at times which catsed them to get extremely upset. I would have to have I on I conversations with them and tell them why they could not leave and things they could do to improve their station so that in the future they would be let go like everyone else. Talking with them calmy and taking the initiative to walk down to where they work to give them tips on what they can do help avoid conflicts in the future. An example of self management in my current role relates to my interactions with a certain supplier we are having troubles with. This supplier has been price gouging us on certain units they provided to us for years. We are trying to figure out the exact amount they need to pay us for all of the wrong invoices they have billed to us which will be in the hundreds of thousands if not over a million. As you would expect, they are very upset by this and don't understand why we are going so in depth into their billing when they had no issue at all with the previous employee who had this job. We have weekly calls to discuss where we are at in analyzing all of the data and payments to make progress with recouping some of this money. When the supplier is yelling or arguing about something related to this, I make sure to keep my composure and not say anything that will upset them further By doing this, it makes it so we keep things professional and stay committed to figuring out this conflict in front of us. Are there any conflicts at work that you have experienced that you regret how they were handled? What was the outcome? How would you have handled it differently in terms of self-management