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Help Save & Exit Ray, a manager at Senzel Inc., wants to implement a new piece of software in the company's processes. This software will

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Ray, a manager at Senzel Inc., wants to implement a new piece of software in the company's processes. This software will help him monitor the productivity of his employees more effectively. However, before implementing the change, he discusses it with lower-level managers to understand the effect it will have on the internal environment of the company. Ray is primarily utilizing skills in this scenario.
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