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Henley's ultimate goal is a position on the executive team. To achieve that, she knows she has to improve her oral communication skills. What is

Henley's ultimate goal is a position on the executive team. To achieve that, she knows she has to improve her oral communication skills. What is Henley's best first step?

Practice her listening skills.

Train herself to get to the point succinctly.

Learn to think before she speaks.

Develop a friendly and courteous speaking voice.

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