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Henri needs to do a job analysis for customer service representatives in his company. He would like to get as much detailed information as possible
Henri needs to do a job analysis for customer service representatives in his company. He would like to get as much detailed information as possible about what people do on the job and the characteristics they need to do the job. The best method for this situation would be _____
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An Introduction to Management Science Quantitative Approach to Decision Making
Authors: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
15th edition
978-1337406529
