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Proceduralization in the context of ACT theory refers to: Question 15 Answer a. The policy-making process of an organization. b. The creation of standard operating

Proceduralization in the context of ACT theory refers to: Question 15 Answer a. The policy-making process of an organization. b. The creation of standard operating procedures. c. The transition from knowing what to do to knowing how to do something. d. Allocating budget for procedural developments

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