Here are some key questions to ask as you navigate the modern network today. 1. Are we working within a fully integrated network infrastructure? 2. What percentage of NOC staff time is spent responding to alarms? 3. Do we have a clear view into all network activity-physica, virtual and logical? 4. Are we able to clearly distinguish commonplace network events from those that require immediate action? 5. Can we proactively identify all critical network events?