Here is my Intro idea to open a discussion for an organizational structure

Within my organization, it is my responsibility as a mechanical engineers to go out and repair car audio systems at customers' homes. Mechanical engineers follow at flat structure by reporting to the zone manager. There was a meeting conducted to try to establish an effect chain of command with hierarchy to make communication easy and effective. Based on the company's values, the organization talked about creating strategic objectives and programs. Customer satisfaction is extremely important as well as, improving quality and new technology. When it comes to improving changes of new objectives and processes, the organization did a great job identifying associated quality and process management.

I need help developing and breaking it down .

1. What do you think the agency cost was and the problems as by the increase in the organizational performance?
2. What policy should be put in place and how should Policy be implemented?
3. What is the best way to conduct monitoring and feedback?
4. Help Describe the job dimension discussed and what design would be fit?
5. How should the organization be structured?
6. What should the compensation for executives and within the firm be?